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Secure payments with cards and mobile walletLuckyMate

Deposit and Withdraw at LuckyMate

LuckyMate accepts Visa, Mastercard, Apple Pay, Google Pay and Trustly. All amounts are in GBP. This page explains the deposit methods and the basics of withdrawing.

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Deposit methods

MethodTypeMin depositMax depositWithdrawal timeNotes
VisaDebit card£10£5,0002–5 business daysPay with a card in your own name.
MastercardDebit card£10£5,0002–5 business daysPay with a card in your own name.
Apple PayMobile wallet£10£5,000See the cashierPay from your own wallet.
Google PayMobile wallet£10£5,000See the cashierPay from your own wallet.
TrustlyOnline banking£10£5,000Same day to 3 business daysPay directly from your own bank account.

The welcome offer needs a £10 minimum deposit. Check the cashier after you log in for the methods available to your account.

Deposit

Payment Parameters

ParameterDetails
CurrencyGBP
MethodsVisa, Mastercard, Apple Pay, Google Pay, Trustly
Deposit to registerNone. Registration is free
Minimum deposit£10 for all five methods. The welcome offer needs £10 on your first deposit
Maximum deposit£5,000 for all five methods
Payment accountMust be in your own name
Minimum withdrawal£10
Maximum withdrawalNot stated in the Cash-out Policy
Withdrawal feesNone from LuckyMate. Your bank or payment provider may charge its own fee
Withdrawal speedProcessing usually takes up to one business day after verification. Time to receive funds depends on the method: 2–5 business days for cards, same day to 3 business days for Trustly
Withdrawal methodUsually the method you deposited with. LuckyMate may use another method, for example a bank transfer after a Mastercard deposit
Identity checksFirst withdrawals go through internal verification. Withdrawals totalling over £1,000 may need additional verification
WinningsPaid to your cash balance. No wagering bonuses on standard gameplay

Making a deposit

Log in, open the cashier, choose a method and enter your amount. To claim the welcome offer, deposit at least £10. Only use a payment method that is in your own name.

Verification

Verification may cover your identity, age and place of residency. LuckyMate may ask for extra documents, such as a selfie or bank statements, if it spots inconsistencies or possible fraud. Withdrawals totalling over £1,000 may need additional verification. Your first withdrawal goes through internal verification.

Transaction history

Open the profile icon, then the Transactions tab, to see your deposits and withdrawals.

For full conditions that affect deposits and withdrawals, read the Terms & Policies page.

Staying in control of your spending

Only deposit what you can afford to lose. Use the tools to set limits, take time out and track your play. Visit the responsible gambling page for tools and support.

Payments FAQ

What are the minimum and maximum deposits?

All five methods accept deposits from £10 to £5,000. The welcome offer needs a £10 minimum first deposit and applies to the first deposit only.

Can I deposit with someone else's card?

No. Pay from your own account or cards in your own name.

How long do withdrawals take?

Processing usually takes up to one business day once verification is complete. Funds then reach you in 2–5 business days for Visa and Mastercard debit cards, and from the same day to 3 business days for Trustly.

What is the minimum withdrawal?

£10. LuckyMate charges no withdrawal fees, but your bank or payment provider may charge its own.

Which method do withdrawals use?

Usually the method you deposited with. LuckyMate may use another method, for example a bank transfer after a Mastercard deposit.

Where do my winnings go?

Winnings go to your cash balance. Standard gameplay carries no wagering bonuses.

Do I need to verify my account?

Where legally required, yes. LuckyMate is regulated by the UK Gambling Commission. See the registration page for details.

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