Terms & Policies

A plain-English overview of the rules that apply when you play with LuckyMate. These are summaries only and do not replace the binding documents.

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Please note: the sections below are summaries for convenience. The full terms and conditions of the operator, Anakatech Interactive Limited, apply. If anything here differs from them, the full terms prevail.

General terms summary

You must be 18 or over and legally allowed to gamble in the UK;
One account per person is allowed, using your real details. You are responsible for keeping your login secure;
Identity checks may apply where legally required;
Withdrawals are processed promptly, and winnings go to your cash balance;
Offers carry their own conditions, such as minimum deposit, minimum odds and expiry. Read them before you opt in;
Complaints go to the operator first, using support@luckymate.co.uk. If a complaint is not resolved, you can refer it to an alternative dispute resolution (ADR) service;
Gambling is for entertainment. LuckyMate provides tools to set limits, take time out and track your play. See responsible gambling.

Welcome offer reminder: £10 in = £10 free bet. New customers 18+, first deposit only, £10 minimum deposit. The qualifying bet is £10 on an acca or Bet Builder with 2+ selections at min odds 6/4 (2.5). The free bet expires in 7 days. T&Cs apply.

Privacy summary

The operator collects the personal data needed to run your account;
Data is used to verify identity and age, process payments and meet legal duties;
Data may be shared with regulators where required by law;
Personal data is handled in line with UK data protection law;
Cookies on this website are described below.

Privacy questions can be sent to support@luckymate.co.uk.

Cookie policy

Cookies are small files stored on your device. This website uses them to work properly, remember your cookie choice and understand how pages are used.

Essential cookies are needed for basic functions, including remembering your cookie preference;
Analytics cookies show which pages are useful and how visitors arrive.

Use the cookie banner to accept or customise your choices. You can also delete or block cookies in your browser settings, though some features may not work as intended.

Sport rules summary

Accumulators (accas) combine two or more selections, and all selections must win for the bet to win;
Bet Builder combines selections from one event;
The welcome free bet is for an acca or Bet Builder with 2+ selections at min odds 6/4, and it expires in 7 days.

Bet responsibly: BeGambleAware.org.

18+ only. Gambling can be addictive.